Actions by one person can make a difference
Any time an organization takes on new services or projects, there is bound to be a bump or two in the road.
Case in point? The Yuma Police Department's efforts to take over animal control within the city of Yuma.
There have been some issues and complaints along the way, one of which was explained in a Yuma Sun story this week.
A resident raised concerns after an aggressive dog situation took several days to be resolved. Two stray dogs suffering from the heat ran into their yard. The resident gave the dogs water, and called YPD. One dog was picked up on the first day. The second dog, however, was there for two more days. It took several calls by the residents to YPD to get the animal removed, which by then had become aggressive, baring its teeth and growling at the residents.
Despite the fact that the dog was gone, the resident took the next step, and tracked down a supervisor, in the hope that his comments could be used to help better the service YPD provides.
He did something that many don't – he took a proactive approach to the situation, and continued pushing until he had better resolution.
Too often it seems, people choose to complain about an issue, but they don't take the steps necessary to make an impact, to help bring about a change. It's very easy to simply complain, but to cause change takes an investment of time, something few seem willing to do.
And in this case, the resident found some success. On a short-term level, the aggressive dog situation was eventually resolved.
However, the better success comes when looking at the bigger, long-term picture.
A Yuma Police Department spokesperson noted that the incident has led to a review of policies and procedures, and they learned that part of the problem was a misclassification of the call. It's a simple error that led to slow service, and it's one that YPD says they're working to correct, in part by making sure their staff is better trained in classifying incoming calls.
The resident's efforts to communicate with YPD, to reach the right person, led to more training on YPD's end, which hopefully will benefit the community as a whole.
One person's actions made a difference. Imagine what could happen if more took a proactive approach to issues.